edugo

Privacy Policy

Last updated: January 2025

1. Introduction

edugo ("we", "us") is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Greek data protection laws.

2. Data We Collect

  • Account information: name, email, password (hashed)
  • Profile data: education history, programme preferences
  • Loan application data: identity documents, financial information
  • Usage data: search queries, saved programmes, interactions
  • Communication data: messages, support requests

3. Legal Basis

We process your data based on: your consent; performance of a contract (account services); compliance with legal obligations; and our legitimate interests in operating the Platform.

4. How We Use Your Data

  • Providing search, comparison, and financing services
  • Processing loan applications with partner banks (with consent)
  • Sending notifications about deadlines and saved programmes
  • Improving our services and user experience
  • Complying with legal obligations

5. Data Sharing

We share your data only with: partner banks (for loan applications, with your explicit consent); institutions (for information requests, with your consent); and regulatory authorities when required by law. We never sell your data to third parties.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Loan application data is retained per regulatory requirements. You may request deletion at any time.

7. Your Rights (GDPR)

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

8. Data Security

We implement appropriate technical and organizational measures including encryption, access controls, and regular security assessments to protect your data.

9. Contact

For privacy inquiries or to exercise your rights, contact us at privacy@edugo.gr or through our contact page.